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Reviews
August 2, 2018
As always, stellar service!!!! It is great to visit a salon where the people are friendly and accommodating. Kayleigh is always so outgoing and energetic. She knows what I like in coloring and she is keen to make suggestions that she not only knows that I like but will also be comfortable with even if I think differently. I have never been disappointed with my hair color and highlights. If there is a color that I am really adamant about but Kayleigh knows will not suit me, she very professionally gives me ideas on how to work that color in to a color that suits me. It could be by means of a few strands of highlights or maybe something a little different. I find her to be very honest and forthwith. She tells it like it is but always, always in a professional manner. She always gives service with a smile and is always so cheerful…I see her provide this same service to all of her clients. When I am early for an appointment Kayleigh is always sure to come by and say hi and let me know that she won’t be long or that she is just finishing up with another client. In my opinion Valentino’s is truly fortunate to have Kayleigh in their salon. Koodoos to you Kayleigh for always going that extra mile and giving your clients that “WOW” factor in service!!!! Melissa – what can I say….she knows my hair, how it falls after cuts, where the problem areas are etc. Always professional, friendly and bubbly! Melissa is another one who won’t say a direct “no” to a cut I really want to try, however, she knows what will look good and what won’t so she will always try to modernize (since I like the 80s cuts:)the cut so that I am getting the best of both worlds. She always has helpful tips for me on styling my hair (since it is so unruly)and is always ready to suggest products that could work wonders for my hair, helping me to keep it healthy for the constant changes I like to do!! Another person who knows how to put the “WOW” factor in client service. Both Melissa and Kaleigh are exceptional people and truly a tough act to follow!! Biiiiig đŸ™‚ thanks to both of you from a very appreciative client!!! I have been coming to Valentino’s for 10 yrs now, about every 4 to 5 wks and it is mainly because of the two of you and the service you provide. As well, the people who are new and in training, shampooing, running for coffee etc…genuinely friendly and professional! Your front reception people are very welcoming and quick to ensure that no one is left feeling un-noticed. Very important in today’s business world…thank you to all of you as well…you all help to put the “STELLAR” in client service at Valentino’s…You should all be very PROUD of YOU and your work ethics!!!!
Patricia R
July 13, 2018
Very Happy Customer! I’ve been going to Valentino’s for 6 years and always very happy with their stylists. Eli was wonderful and gave me lots of suggestions and hair tips. Would definitely go to her again!
Karen P
July 9, 2018
Upbeat! Everyone at Valentino’s is so upbeat and eager to please. Even getting my hair shampooed is such a treat – very relaxing and “spa like”. Love the staff – you can tell that they are happy to be working at Valentino’s! I moved into the City for many years – it is nice to be back with Tiina again.
Dawn M